Cancellation Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for [a full refund/store credit /an exchange/a full refund or store credit/for a full refund or an exchange/for store credit or an exchange/for a full refund, store credit, or an exchange] . Please see below for more information on our return policy.


RETURNS


All returns must be postmarked within  7  days of the delivery date. All returned items must be in be in new and unused condition, with all original tags and labels attached.


RETURN PROCESS


To return an item, please email customer service at  sales@ranisaonline.com OR call (+91)9809866662 / 9809966664 / 9809966663  to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging [and include your proof of purchase/and the return form provided/and other]


[Please note, customer will be responsible for all return shipping charges].

REFUNDS


After receiving your return and inspecting the condition of your item, we will process your [return/exchange/return or exchange]. Please allow at least  7 days from the receipt of your item to process your [return/exchange/return or exchange]. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.


EXCEPTIONS

 

The following items cannot be returned or exchanged:

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.


Please Note

  • We do not issue refunds once the order is placed (Only for Re-sellers).
  • Sale items are FINAL SALE and cannot be returned.



QUESTIONS


If you have any questions concerning our return policy, please contact us at:

(+91)9809866662 / 9809966664 / 9809966663

sales@ranisaonline.com

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