Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for [a full refund/store credit /an exchange/a full refund or store credit/for a full refund or an exchange/for store credit or an exchange/for a full refund, store credit, or an exchange] . Please see below for more information on our return policy.
Please record an unboxing/ parcel opening video, so that In rare case of product damage or wrong product sent, evidence of it helps us resolve things faster and more securely. Damage claims without a proper unboxing/parcel opening video proof may not be entertained.
All returns must be postmarked within 7 days of the delivery date. All returned items must be in be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at email@example.com OR call (+91)9809866662 / (+91) 9809966664 / (+91) 9809966663 to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging [and include your proof of purchase/and the return form provided/and other]
[Please note, Customer will be responsible for all return shipping charges].
After receiving your return and inspecting the condition of your item, we will process your [return/exchange/return or exchange]. Please allow at least 7 days from the receipt of your item to process your [return/exchange/return or exchange]. A minimum fees(shipping charges only) would be charged for returning a shipment. Refunds may take 1-2 billing cycles to appear on your credit card/Bank account statement. .We will notify you by email when your return has been processed. Re-seller will get refund in their Ranisa wallet in form of points.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
- We do not issue refunds once the order is placed (Only for Re-sellers).
- Sale items are FINAL SALE and cannot be returned.
- Membership fees is non-refundable.
If you have any questions concerning our return policy, please contact us at:
(+91)9809866662 / 9809966663 / 9809966664